ABSOLUTE YOGA LTD SHIPPING POLICY

Version: 1.1
Effective date: 29 August 2026

This Shipping Policy applies to consumer orders for products sold under the Yogi Bare and Resette brands.

Yogi Bare and Resette are trading brands of Absolute Yoga Ltd.

UK Shipping & Delivery

Our estimated delivery time across the UK is 2 to 4 business days.

Because our products range from lightweight accessories and Resette jewellery to heavier yoga and Pilates equipment, our shipping rates are calculated by weight:

• Orders under 2kg: £3.92

• Orders from 2kg to 5kg: £6.79

• Orders over 5kg: £13.58

The applicable delivery charge will be shown at checkout before you complete your purchase.

Once your order is dispatched, you will receive an email with tracking information where tracking is available.

Delivery times are estimates unless we expressly agree a guaranteed delivery date with you.

International Shipping & Customs

We ship Yogi Bare and Resette products internationally to destinations available through our online checkout.

International shipping rates are calculated at checkout based on your destination and the weight of your order.

Our usual estimated delivery times are:

• Europe: within 11 business days.

• Rest of the World: within 17 business days.

International delivery times are estimates and may occasionally be affected by customs processing or circumstances outside our reasonable control.

Duties & Customs Charges

Where stated at checkout, applicable import duties and customs charges are included in the amount you pay.

Where duties and customs charges are included, the price shown at checkout is intended to be the final amount payable for delivery and import of your order.

If duties, taxes or customs charges are not included for a particular destination, this will be made clear before you complete your purchase.

Mixed Yogi Bare & Resette Orders

Because Yogi Bare and Resette are sold through the same online store, your order may contain products from both brands.

Shipping charges will be calculated based on your complete order and delivery destination.

Products within the same order may occasionally be dispatched separately or from different fulfilment locations.

Where an order is split into separate parcels, this will not result in an additional delivery charge unless this has been clearly disclosed at checkout.

Safe-Place Deliveries

If you choose to instruct the courier to leave your delivery in a designated safe place, please ensure that the location is secure, dry and suitable for delivery.

We may rely on safe-place instructions expressly provided by you.

Nothing in this Policy is intended to transfer risk in the goods to you earlier than applicable consumer law permits.

Address Accuracy & Re-Delivery

Please double-check your delivery details before completing your order.

• If you spot an error before dispatch, contact us immediately and we will try to correct it.

• If a parcel is returned to us because of an incomplete or incorrect address supplied by you, repeated failed delivery attempts, or failure to collect the parcel, we may charge the reasonable direct cost of re-delivery.

We will not charge re-delivery costs where the failed delivery was caused by us or our delivery provider.

Damaged, Incorrect or Missing Parcels

Please inspect your order as soon as reasonably possible after delivery.

If your order arrives damaged, defective or incorrect, please notify us within 14 days of delivery and, where reasonably possible, provide clear photographs of the issue.

This allows us to investigate the matter promptly and where appropriate raise a claim with the delivery provider. 

The 14 day notification period does not affect your statutory consumer rights, including any rights you may have if a fault or damage becomes apparent after this period. 

If your order is faulty, damaged or incorrectly supplied, we’ll work with you to resolve the issue as quickly as possible. Depending on the circumstances, this may include a replacement, refund or other appropriate remedy in line with your statutory rights. Where a return is required, we’ll cover the reasonable return costs. 

If your tracking information shows an unexpected delay, or your order has not arrived within the expected delivery window, please contact us.

We will liaise with the courier to locate your parcel and, where appropriate, arrange a replacement, re-delivery or refund.

Your statutory rights relating to late or non-delivery remain unaffected.

Contact Us

For shipping or delivery enquiries, email:

info@resette.world

Please include your order number.

We aim to respond to delivery enquiries within 2 working days.

Absolute Yoga Ltd
Carleton House
266–268 Stratford Road
Solihull
B90 3AD
United Kingdom
Company number: 11223615